We start by mapping the landscape. This is about context: understanding needs, behaviors, limitations and opportunities. Before you make, you must observe.
Purpose: Climb the tree, get a view of the terrain. Build confidence.
Key outputs: Project brief, stakeholder insights, ecosystem map.
From insight to clarity. We translate what we’ve learned into a design direction. Who is it for? What does it do? What does success look like?
Purpose: Set direction. Define boundaries. Focus the mission.
Key outputs: Design principles, mission statement, audience profiles, moodboards.
With a clear brief, we explore multiple routes. Ideas are not the start — they are what come *after* understanding. We sketch, prototype, and test fast to land on one promising path.
Purpose: Generate and test ideas. Frame the architecture.
Key outputs: Concept sketches, idea architecture, wireframes, roadmap.
We build a quick, low-fidelity version that focuses on core functionality. This is not the final thing — it’s a tool for learning.
Purpose: Make it real enough to test. Avoid premature attachment.
Key output: Lo-fi prototype that expresses the core function.
Time to take it into the wild. We test with users or in context to gather reactions, verify assumptions, and decide what’s next.
Purpose: Make decisions: move forward, tweak, or go back.
Key outputs: User feedback, performance insights, go/no-go decision.
This is the deep work. We take insights and prototypes and craft the full experience, applying craft and precision to every part.
Purpose: Realize the idea. Deliver on the mission.
Key outputs: Final product/service, ready for release.
We launch — not just by pushing it live, but by communicating the purpose clearly. Positioning, packaging and storytelling are crucial here.
Purpose: Ensure the idea can be found, understood, and adopted.
Key outputs: Launch plan, communication materials, channel strategy.
Now we listen. Data, reactions and user feedback tell us what worked — and what didn’t.
Purpose: Learn from reality. Prepare for the next move.
Key outputs: Insight report, analytics dashboard, user feedback summary.
Design is never done. We adapt, improve, and evolve based on what the world tells us. If it works — make it better. If it doesn’t — pivot.
Purpose: Make it thrive. Let it grow.
Key outputs: Updated versions, refined messaging, new features or formats.
“Purpose, focus, simplicity and delight — that’s what we strive for throughout the process.” — Robin, Founder of Tecken
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